This is how Booking.com gets rich with your money: ‘Who do you think will pay for that discount?’

Hotels sometimes pay tens of percent of their room rate to attract customers via Booking.com, and in extreme cases even half. Reporter Sander van Mersbergen discovered this when he investigated the revenue model of the billion-dollar company. The hotels have no choice, they say. “They play for Sinterklaas, we pay for the presents.” Read the story here in our special.

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