Although Kit Consulting’s help has already closed the application deadline has already granted around 17,400 aid. This is the case of Arpo who has trusted Kit Consulting to receive digital advice on some aspects of his business such as processes.
In an increasingly competitive and demanding business environment, SMEs need more than good intentions to advance: they need vision, tools and accompaniment. Arpoa company based in Madrid and more than 20 years of experience in the field of Human Resources Consulting and Occupational Risk Preventionhas managed to capture the time to renew from within. He has done it with decision, strategy and the impulse of Consulting Kitthe Government Aid Program, managed by Red.es, aimed at SMEs for the hiring of digital advice. Arpo has been one of the thousands of companies that has received this aid.
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“In our sector, where we work with multiple interlocutors and complex administrative processes, digitize is not only recommended, it is essential,” he says Fernando ManchaDirector of Resources in Arpo. “We wanted to leave fragmented systems and repetitive tasks to focus on what really provides value: analysis, anticipation and customer service.”
From analogical experience to digital maturity
For years, Arpo has worked with tools inherited from different phases of its growth. Although the company had implemented certain technological solutions over time, the global digital transformation had been postponed. “We knew we needed a deep change, but we wanted to do it well. In a structured, not improvised way,” explains Fernando.
That’s where Consulting Kit He entered the scene. The program, financed by the European Union through the NextGeneu Funds, offers aid of up to 24,000 euros for SMEs between 10 and less than 250 employees who wish to receive specialized and personalized digital advice for their business.
Arpo, who had already heard of the digital kit, saw a natural evolution in Kit Consulting. “We needed rethink our operation in an integral wayfrom capture to internal management. And for that, an advisor’s expert accompaniment was key, ”he says.
A clear, realistic and aligned road map with the business
After getting the aid, Arpo turned to the process. Chose the service of Advice on business processes. “Our digital advisor worked side by side with the team. He did not come to impose solutions, but to listen to us, understand our dynamics and build with us an applicable and measurable strategy,” explains Fernando.
The initial diagnosis showed clear opportunities for improvement: automation of administrative tasks, digitalization of files, integration of human resources management tools and, above all, a better connection between the different departments. “We realized that many of our inefficiencies were not due to lack of effort, but because of poorly connected processes or due to lack of visibility of the data,” he says.
Thanks to advice, Arpo has initiated the implementation of an integrated system that will allow a More agile project management, more rigorous monitoring of the KPISand a drastic reduction of time invested in low value tasks. “It’s not only about saving time, but being able to make faster and more real information decisions,” he says.
A new approach: Growth control
One of the deepest changes that has caused Kit Consulting in Arpo has been The change of mentality. “When you have been doing things in a way for years, it is hard to imagine that they can become different. But as soon as you see the impact of a well -implanted solution, the entire team aligns with a new culture,” explains Fernando.
Now, the company not only manages its resources better, but has begun to explore new business opportunities, something that until now could not be allowed due to lack of time or focus. “The advice has opened our eyes to the possibilities that we did not even consider: expanding services, customizing more our solutions, even integrating artificial intelligence into some processes,” he says.
An easy, clear and barriers process
Fernando highlights the agility of the program from the first moment: “Requesting the aid was very simple. The Kit Consulting form is very well designed. Everything is intended for an SME to focus on the bottom, not on the form.” In addition, the fact that the process is completely digital, without the need to provide paper documents, was a relief. “It is very much appreciated when you have a thousand open fronts,” he acknowledges.
Once the aid was granted, Arpo had access to an extensive catalog of digital advisors, now composed of more than 3,000 advisors adhered, which allowed the professional to be chosen who best understood their sector and their reality. “Not all advisors are worth all companies. We were lucky to find a profile that understood us, that our language spoke and knew how to guide us without overflowing,” says Fernando.
“We have stopped seeing digitalization as an expense or fashion, and we see it as an investment that multiplies results”
In addition to the agility in the processing, with Kit Consulting, Red.es has remained innovated and has launched, for the first time, an artificial intelligence platform that will support and support in the process of verification of the justifications and that allows to reduce 80% the times of the review passing from late 5 hours to 90 minutes.
Towards a more sustainable, efficient and prepared company
The ARPO transformation project is still underway, but its effects are already being noticed. “We are more organized, more aligned. The team is more motivated because it sees its efforts translate into real improvements,” explains Fernando. In addition, the company is now more prepared to face new challenges: “We have stopped seeing digitalization as an expense or fashion, and we see it as An investment that multiplies results”
For Arpo, Kit Consulting has been much more than financial aid. It has been a catalyst. “It has made us stop, reflect and act with meaning. We now have a plan, a clear direction, and most importantly: desire to continue advancing,” he concludes.
For him, the key is to mark realistic objectives, involve the entire team from day one, and be honest with the needs of the business. “The advisor does not come to judge you, he comes to help you. But for that you have to open the doors and share your reality as it is. Only the transformation is real and sustainable.”
About Kit Consulting
Kit Consulting is a program of aid of the Government of Spain, managed by Red.es, for the hiring of specialized and personalized digital advice services for SMEs of intent 10 and less than 250 employees. It has a budget of 300 million euros and is financed by the European Union through European funds NextGenerioneu within the framework of the recovery, transformation and resilience plan. Kit Consultint also has the Chamber of Spain as a collaborating entity.
The application deadline is already closed, he ended on March 31, but has been very well received. To date, more than 17,400 aid of this program has been granted equivalent to more than 243 million euros.
If you want to get more information you can check the page www.acerapyme.eson the phones 900 223 322 (if you are an applicant), 900 903 595 (if you are digital advisor) or in the form enabled here: https://www.acerapyme.gob.es/contact
