At least 100 customers of Neckermann saw less than a cent after bankruptcy tour operator FTI: “I feel worried. Do I ever get that 2,700 euros back? ”

Nine months after the bankruptcy of German tour operator FTI, at least 100 Belgians are still waiting for the repayment of their journey. They are not pleased with Neckermann, the organization in which they booked their journey and collaborated with FTI for 2,000 package trips. “They pretend that they don’t care. We ask that the government intervenes, “Yves and Hilde say to HLN consumer expert Safia Yachou. What can you do if you still have not received your money?

ttn-3