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Aktia announces that its services will have a long service break at Easter. Aktia advises to raise cash for the duration of the break.

Aktia office on Olavinkatu in Kamppi. Illustration. Tiina Somerpuro

Aktia reportsthat its services have a service break during Easter. The interruption has a broad impact on the services provided by Aktia.

The break will begin on Thursday, April 17, 2025 at 8 pm and is expected to end on Tuesday 22 April. by 6:00 am

-You can prepare for a service break by handling banking, such as accepting e-invoices, and other service that requires authentication before breaking. If you wish, you can also withdraw cash, as Aktia’s debit cards may have interference, the bulletin guides.

– If you need a strong authentication service during the break, one option for a strong electronic identification is a mobile certificate ordered from a telecom operator.

Aktia says her telephone service is closed during the break, as is normal on weekends and holidays.

This is how to affect the services

  • Aktia’s cards: Cash withdrawals and purchases in stores work with Aktia’s Credit cards normally during the break. Disabilities may occur. Aktia’s Credit and Debit cards cannot pay online purchases.
  • Finnair cards: Finnair Visa Credit and Finnair Visa Credit Light work normally both in stores and online shopping.
  • Electronic Services: Online Banking, Mobile Bank, Aktia Wallet and Aktia ID recognition application are not used during the break.
  • Identification in authorities’ services (eg Kela, self -government, tax administration) and other services requiring strong authentication do not work with AKTA ID or bank IDs and SMS confirmation.
  • If the AKTIA Debit card is connected to a third party service (eg MobilePay), the service may have interference.
  • Incoming SEPA quick transfers will not log in to accounts.

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