Salways alongside children and adolescents, 24 hours a day, 7 days a week, even during the Christmas period: Telefono Azzurro offers – without interruptions – listening, closeness and support from qualified professionals to those experiencing moments of discomfort, fragility, fear or loneliness. A fundamental service at any time of the year but particularly on holidays, when uncomfortable situations could worsen. When silence risks becoming isolation.
Telefono Azzurro does not close at Christmas: the helplines for children and teenagers are always active
Increased time spent at home, family tensions, isolation or increased exposure to the digital world they can make the daily life of children and teenagers more difficult than ever. It is no coincidence that requests for help increase in this period. But thanks to the dedicated listening lines, they don’t remain suspended.
The numbers to call: Line 1.96.96 and the Childhood Emergency Service 114
Trained and specialized operators are ready to welcome every request with attention, competence and confidentiality: with respect and without judgement. And they respond to Toll-free line 1.96.96 and the Childhood Emergency Service 114fundamental reference points for those in need of immediate help. «Sometimes a few words, said at the right time, are enough to change a day or open up a different possibility for a child or young person» explains Ernesto Caffo, President of Telefono Azzurro. «Being always present means reiterate that no minor should feel alone, at any time of the year».
Telefono Azzurro’s Click&Report service, for the protection of minors online
In addition to direct listening, Telefono Azzurro is also active as a Trusted Flagger – Reliable Signaller with the “Click&Report” serviceallowing you to report illegal or dangerous content online, contributing to the protection of minors and the timely removal of harmful materials from the internet.
Over the course of the year, the hotlines recorded an increase in requests related to the online presence of minors, family difficulties, emotional suffering, bullying and cyberbullying, as well as reports of violence and abuse. Through the telephone, chat, apps for Android and iOS and online reporting channels, Telefono Azzurro offers rapid and professional intervention, but above all an always active listening space. A commitment also strengthened by the international network of which the Foundation is part.
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