All users who paid the deposit with a card will automatically receive their refund
Travelers who purchased it in cash will be able to request the refund in person from January 15
Renfe will begin on January 9 to automatically return the deposits of 10 and 20 euros paid by Cercanías and Media Distancia usersrespectively, linked to the use of free passes that have been used by more than 2.5 million people in the last four months.
This was stated by the Minister for Transport, Mobility and the Urban Agenda, Raquel Sánchez, in a meeting with the press held this Monday at the Nuevos Ministerios station in Madrid, where she reviewed the way to proceed to return to request the new free passes to travel during the next four months.
As of January 9all users who paid the deposit with a card will automatically receive their refund, while those who paid it in cash will be able to request the refund in person from January 15.
However, Travelers who have misused the passes will not receive a refund, by reserving several seats in one day and not traveling in any. Until December 23, only 70 travelers were already informed by Renfe that their subscription would be withdrawn and their deposit would be seized.
Of the more than 2.5 million season tickets issued, 30% belong to the Cercanías network and 30% to the Media Distancia network, distributed throughout Spain, as reported by the minister.
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Sánchez has also transferred the estimated savings for a family of four members that will use the subscription throughout the year 2023: in Madrid it amounts to 1,800 euros, in Barcelona to 2,200 euros and in Valencia to more than 3,000 euros. Likewise, for users of, for example, a Media Distance route between Mérida and Badajoz, the savings will be 1,800 euros.
The minister has defended that the Government has implemented all possible human and material devices so that this subscription renewal is “easy and effective”, at the same time that it has highlighted that it is a “historic and unprecedented” measure implemented so that more citizens bet on public transport and fight against climate change.