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“After just two years, the engine of my new Jaguar broke down. The garage replaced the engine. But after two years of driving, the same problem followed. This time the garage refused to help. I had to sell the car as a wreck for a paltry 2,000 euros,” says nurse Wim De Smet (66) from Molenbeek. He is now involved in a legal battle with his garage owner. Every year there are 500 complaints about car repairs, says HLN consumer expert Safia Yachou. What do you do in such a situation? And how do you avoid that?

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