Family weekend for thirteen people almost fell through because dog Layla couldn’t come along at first: “This caused us a lot of stress”

We have been looking forward to our weekend in the Netherlands via Roompot since September. “This is one of the last times that we can go together as a family, because Mom’s health is deteriorating,” granddaughter Jitte (21) tells HLN consumer expert Safia Yachou. They thought their dog Layla could come along, but a few days before departure they heard that pets were not allowed. “There you are.” Will it be okay? And can a travel organization simply refuse pets?

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