“Everything has changed.” She stood behind the counter of her grocery store for 55 years, and she would have loved to have continued for much longer. But Christiane Gheeraert was no longer interested in electronic invoicing at the age of 91. On December 31, she was forced to close the doors of her shop in the West Flemish village of Houthulst. “If anyone wanted to help me, I could continue. But who has time for that these days?”

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