Nordnet closed its online and mobile service as a precaution when some customers could see the accounts of others. Outi Järvinen
Data protection and banking supervisory authorities consider online banking Nordnet’s security problems very serious.
On Tuesday, Nordnet had to close its online and mobile service when some banking users had access to the ownership and accounts of others.
– After all, these are always serious cases. The fact that it has seen other people’s information is very serious, but if it has still been possible to do some action, then it is a really serious insult, the Deputy Protection Officer Heljä-Tuulia yard says of the office of the Data Protection Ombudsman.
– I do not comment on the subject of the individual, but on a general level it looks bad. Nothing like this should be allowed to happen, says the office manager in turn Jussi Terho Financial supervision.
According to the yard, the investigation will begin quickly.
– Nordnet has 72 hours from the moment this event has come to be informed to the authorities.
The Swedish authority is supervised
Authorities are still on media information.
– As the process progresses, then, after that, we are wiser, among other things, on how large a group of Nordnet clients is about this insult, says Pihamaa.
The investigation is complicated by the fact that Nordnet is a branch of a Swedish operator in Finland.
The responsibility for investigating the matter is for the Swedish Data Protection Authorities. According to the yard, the Data Protection Officer works closely with the Swedish authorities.
The Data Protection Ombudsman has several sanctions in the toolbox if the bank’s operations are revealed.
– The alternatives are the note, the order changes the practices, the prohibition order, but one option is also an administrative penalty fee, says Pihamaa.