Imagine: you are not a customer of energy supplier Mega and yet you receive invoices in the mail. If you refuse to pay, a bailiff will be involved. It seems pure kafka, and yet it happened to Siegfried and Joyce. “It’s too crazy for words. When we called Mega, they told me to go to the bailiff.” But what is the best way to deal with such a letter from the bailiff? To pay for the time being or not?
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