“If they fire drivers, they won’t get their rides delivered”: insiders about complaints in the coach sector after bus drama in Buggenhout

Every day, 39,000 children with disabilities throughout Flanders are picked up from home and taken to school. A logistics operation in which schools, bus companies and De Lijn are dependent on each other. But what if there are complaints about a driver? Who is responsible and when will action be taken? After the deadly bus drama in Buggenhout, we went looking for answers. Anonymous coach operators and bus drivers come clean.

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