A spokesperson explains that this is not an announcement of a reorganization. The bank does not yet know exactly how many and which jobs will disappear, she said after reporting by the Bloomberg news agency.
Man ignores warning from ING, transfers money to scammers and then holds bank liable
The latter is examined per business unit. ING not only looks at the possibilities of AI, but also wants to respond to changing customer needs.
Trade unions had already been informed that ING wants to further digitize and organize processes smarter. According to the trade union De Unie, it remains to be seen how the plans will work out exactly. An earlier forecast for the UWV once reported a reduction of 850 jobs, the union knows. According to De Unie, this only led to a decrease of 250 jobs.
Worldwide
“During a previous reorganization, the real impact turned out to be smaller than previously thought. Many colleagues found other work internally or externally. We hope that this is now possible again,” says the FNV trade union. ING has a total of almost 15,000 employees in the Netherlands.
The financial group also announced a small global reorganization earlier this year. This involved 230 jobs in the branch for large business customers. This particularly concerned parts of the bank that were said to have too many senior roles, such as director and managing director, and too few junior positions, including analysts.