“1788 has been the permanent point of contact for our city for more than eight years,” says Mayor Kris Declercq. “That so many residents find their way to the hotline shows their involvement and our commitment to work on a city that listens and adjusts.”
About 80 percent of the reports come directly from residents, the rest of city employees, community guards and police. Most reports are about litter, cleanliness, traffic signs and nuisance due to public works or greenery.