What do you say and what do you absolutely not say to a failed teenager? “You didn’t do much about it, did you?”

Flowers, congratulations and flags on the facade: it is a party for many exam candidates. But not everyone gets good news. What do you say to a child who has failed? And which well-intentioned reactions should you avoid? Is not succeeding the end of the world, or is it a setback that will make you stronger? Adolescent expert and educationalist Marina van der Wal gives tips.

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