To guarantee the success of a website, it is not enough to increase the number of visits. Indeed, the challenge is also to improve its conversion rate, that is to say the percentage of people who have made a purchase compared to the total number of visitors to the site. On Wednesday, May 11, 2022 at 11 a.m., Medallia, a customer and employee experience management company, is hosting a webinar to help you maximize your conversion rates.
To do this, Louis Goutorbe, Sales Director at Medallia France and Nieves Alegre, Inside Solutions Consultant at Medallia, will host this webinar. They will introduce you to Medallia Digital Suite, a customer experience platform that combines customer feedback and predictive analysis from digital behavior data.
They will show you the features of the solution. Among them, the possibility of capturing, analyzing and acting on the digital data emitted by users, of identifying and prioritizing thanks to artificial intelligence the actions to be implemented on the routes in order to maximize conversion and obtaining unified view of customer satisfaction.
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