Residents pay 15 euros a day, but complain that everything goes wrong. Emergency buttons that do not work, the restaurant that is barely open and promised services are not forthcoming. “We expect a manager to keep his promises. That was not the case here,” the owners say.
According to Vulpia, there is a breach of contract and the losses rise high. “We ask for correct compensation for this,” says the company. The case will come for the justice of the peace next week.
Vulpia is not undisputed: Agency for Care and Health recently put Huis aan Zee under increased supervision, just like La Vigie in Koksijde. After two checks, it turned out that there were far too few staff working and also let the buildings themselves be desired.