Karabulut does not yet want to say what actions the unions are considering. According to him, that would be ‘premature’.
On Monday, there were long lines in several departure halls on the first day that Schiphol worked with a modified security setup.
That resulted in chaos and long queues of travelers. Since Monday, Schiphol no longer works with five, but with three security companies. Many of the almost 5,000 security guards have transferred to a new employer.
Inundated with complaints
The unions believe that security guards are suffering from the changes and that there are many things going wrong with schedules and, for example, the handling of leave.
According to Karabulut, the union flooded with complaintseven from security guards who are not members. “Employees call, email, contact us directly or report via our call center.” According to him, there are now hundreds of signals of dissatisfaction. “It’s completely overflowing. That’s why we opened a reporting point to bundle everything and handle it better.”
According to Karabulut, many security guards had reported sick on Monday. The unions received the most complaints about I-SEC from their supporters.
