The irritants of TUI are registered at 14 and our day is vast on Tenerife. Because of a technical problem on the surface, it is not possible to fly to Luik. “We had den ons het one of our vacancies wel differently for voorgesteld”, says Nico, een van de dupeerde reizigers aan our redactie.
TTR
7 jan 2023
Latest update:
07-01-23, 21:28
Bron:
own reporting
The irritants that one vlucht van Tenerife near Luik had booked, condense not trekking as planned by 14.45 p.m. “We don’t hear that our flight was never reversed because of a technical problem on the toestel. Everyone will be brought to a hotel ‘s ahead of us”, says Nico aan our redactie.
“Deze ochtend zouden we were normally notified, no one was notified. Uitaindelijk hebben we zelf een taxi naar de Luchthaven genomen”, gaat hij verder. “We have vouchers, so we can eat and drink. We can check in the middle of the day, but then it went wrong. At 12.30 p.m. we start on the board with the vluchtinformatie state that our vlucht contract heeft.”
“It’s frustrating to have communication with TUI,” says Nico. “Here, too, no one from TUI was able to ask. We had den ons het a van de Kerstvakantie wel different vorogesteld. We irritate as many people with small children. Je can citt here amper. That is not ideal. Bovendien is the sea here, 28 degrees inland. De airco doesn’t work.”
Tegemoetkoming
Piet Demeyere, who is responsible for TUI, confirms that we are redacting that the actual situation with a technical component is campaigned. “Het konniet onmiddellijk been registered in the register. We brought the irritants to a hotel. A technician is required to be flown to Tenerife with vangstukken. Het vertrek stoned om 14 o’clock planned, maar het problem oplossen bleek longer te duren. We have received vouchers delivered.”
TUI zal de gedupeerde reizigers een tegemoetkoming get van 400 euros per person. “We can confirm that the irritants contacted us with the number of your bank account. Verder Hoeven ze niets te doen. Ze may het money op hun rekening verwachten”, aldus Demeyere.
Het vliegentuig has been repaired deze avond, maar moet nog been tested. Passengers need to hear that they have to spend the night in a hotel door. “Men wish heel de dag de ze ons in hetzelfde toestel zouden stop. Ze hebben ons weer een tweede dag vororgelogen. We now have a proper smaller sea,” says Nico.
The expected passengers will be able to fly to België in the morning. Precieze information about the flight is not yet known.
Kijk. Also at the start of the Kerstvakantie were there all problems with a flight from TUI:
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