Representatives of Finnish and Swedish companies were able to tell how and how much organizations really use artificial intelligence in their business. The time for empty promises is over.
A recent report reveals what things in the introduction of artificial intelligence cause pain in Finnish companies. Adobe Stock / AOP
Businesses are seeking efficiency and cost savings through the introduction of artificial intelligence, but the true effects of artificial intelligence on companies’ competitiveness are still unclear, as shown in the responses of the recent artificial intelligence report of Tietoevry Creat.
– Companies now need artificial intelligence instead of hype, the leading artificial intelligence expert in Tietoevry Create Thomas Rosqvist says in the bulletin.
Only a few consider the effects to be significant
Every other company that participated in the report is already quite long in the introduction of artificial intelligence, and 66 % believe that artificial intelligence will improve the effectiveness of artificial intelligence. Still, only 17 % of companies are considered significant in artificial intelligence.
Only seven percent of the companies involved in the study are widely used by artificial intelligence.
In Finnish and Swedish companies, artificial intelligence is utilized especially in customer service, for example in the form of discussion bots and virtual assistants. General uses also include research and development, for example in data analysis and IT functions in preparing for disruption.
Earlier companies are still exploring potential applications of artificial intelligence, implementing pilots and preparing to expand the use of artificial intelligence.
What’s the problem?
The implementation of artificial intelligence is slowed down, among other things, by the adaptation of artificial intelligence solutions to existing systems and lack of expertise and knowledge. Another problem is that companies do not recognize situations where artificial intelligence can be utilized.
The most common concerns, in turn, are security and data protection, ethical perspectives, and regulations and regulations.
More than 400 respondents from companies over 100 people took part in the report. Respondents participate in or support in their organizations either in artificial intelligence decision -making.