White Papers > Marketing > The guide to understand everything about customer reviews
Plus que PRO returns to the centrality of customer reviews and invites you to discover all their aspects.
By More than PRO
French language
We all deal with it on a daily basis, whether it’s hiring a contractor for work at home or looking at restaurant reviews. And among all this flood of words, there are different types of reviews: positive, negative, neutral, etc.
Before detailing them, let’s go back to the context of this tool that has become central to the purchasing process and to the overall definition of the customer opinion.
Contents of this guide on customer reviews:
- The definition of customer review
- The positive customer review
- The negative customer review
- The neutral customer opinion
- The fake review
- The reported customer review