Travelers who have missed their flight due to the long queues at Schiphol can have their costs reimbursed by Schiphol. This concerns travelers who were at the airport on time between April 23 and August 11, but still missed their flight.
Schiphol has agreed this with the Consumers’ Association and the Max Vakantieman program of Omroep Max. The airport will only reimburse costs that have not already been reimbursed in another way, for example by insurance or insurance another airline, or costs that could have been avoided.
For example, compensation can be requested for costs incurred for rebooking a flight or for a replacement flight. The costs for unused accommodation can also be reimbursed by Schiphol.
Travelers can submit their compensation request through the Schiphol website up to and including 30 September.
