“It looked like a scene from a horror movie.” Erwin Lemmens (60) and Saskia De Smet (42), a couple of plastic surgeons from Schilde in Antwerp, were on holiday in the Swiss ski village of Crans-Montana during the tragic fire that killed 40 people. They talk about what they heard and saw after they rushed to the scene and administered first aid. “The victims with the most serious injuries did not complain… They were so badly burned that they no longer felt any pain.”

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