The Consumers’ Union demands more responsibility from banks in fraud situations. Its demands also include the clarification of the definition of gross negligence in the legislation. Kuluttajaliitto wants to increase banks’ responsibility in fraud situations, the association informs. The consumer association’s output is related to the EU’s new payment services regulation. Among others, Belgium and Hungary have submitted proposals for changes to the regulation. These change proposals also include proposals that improve the consumer’s position.

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