The internet/television outage occurred on Friday morning around 11.45 am in or around the Koggewaard in Alkmaar. “The disruption is caused by damage to a cable. This was caused by work,” says a spokesperson for VodafoneZiggo.
“Repairing cable damage is always time-consuming. These specific repair work are extra complex because soil research must first be done before the excavation and repair work can begin.”
‘Expensive alternative’
Ed also got a black screen when he turned on his television on Friday evening around 6 p.m. The Alkmaarder does not sound very upset about the fact that he has not been able to watch television since then. But that World Cup is a loss.
“I don’t stay up for football, but the World Cup is interesting. I had plans to watch it together with the neighbor.” The spokesperson advises customers to use the Ziggo GO app or to ‘think of other alternatives’.
That is not exactly a solution for this Alkmaarder. “The internet doesn’t work either, and you are held to data, which is very fast. It may be an alternative, but it is an expensive alternative.”
Friends outside the interference area
For now, the evening looks anything but orange for Ed. “I have no idea what I’m doing, maybe just not watching or waiting for the results on the news.” Because Ziggo indicates that dozens of households have been affected, residents of Alkmaar may look for friends who live outside the disruption area. But actually the lack of football is not what annoys him most at the moment.