No end-of-year peak at Tele-Onthaal thanks to less strict measures

In contrast to the year-end period last year, the Tele-Onthaal helpline has not seen a peak in the number of calls. Between December 24 and January 1, there were even 13.5 percent fewer arrivals than in the same period in 2020. “Government measures were less restrictive on social contacts, so that people felt less cut off than in previous waves,” says Tele coordinator Jennifer Pots. -Welcome.

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