Injunction obtained against StubHub

After Viagogo, StubHub is no longer allowed to sell Rammstein tickets. The band and MCT, the tour promoters of the European shows, have obtained an injunction against the platform, according to a press release from MCT. The plaintiffs claimed that StubHub violated consumer protection regulations that went into effect in May 2022. The district court of Hamburg has now confirmed this view and also imposed a fine of 15,000 euros. The Hamburg Regional Court confirmed this – as in the trial against Viagogo in September 2022.

StubHub and Viagogo are “secondary ticket markets”

The two platforms are not official sales platforms – and some of them demanded extremely high prices for the tickets. In addition, it was not immediately obvious to customers that they were not buying their tickets directly from the organizer. In addition, the band’s official website is not mentioned or linked in any way. This is now over: “The only authorized ticket provider is CTS Eventim,” says the press release. MCT asks Rammstein fans who haven’t been able to get tickets yet to note the following:

• The only authorized ticket provider is CTS Eventim. The ticket contingents available there at prices ranging from EUR 70.00 to EUR 131.00 plus fees are currently sold out for the band’s German shows.
• Only the person whose first and last name is noted on the ticket and who can identify themselves will be admitted. Strict entry controls are in place at all concerts. If a ticket is not personalized to the person requesting entry, they will not be admitted.
• Passing on the tickets is prohibited. Any returns of the tickets (e.g. due to being prevented, illness, etc.) in accordance with the terms and conditions of the tour organizer MCT Agency can only be made via the CTS Eventim platform “fanSALE” (www.fansale.de) to be processed.
• Tickets that have become available again can be purchased via www.fansale.de be acquired.
• Providers of the so-called secondary ticket market can be identified by the following, among other things:
  • Reference to the secondary ticket market in the upper part of the website (eg: “Secondary marketplace”, “Reseller”, “Prices above original price” etc.) and/or in the respective General Terms and Conditions
  • often prices far above the original prices (e.g. EUR 200.00 – EUR 1,000.00)
  • no link from the band website

Details on the current Rammstein tour can be found here:

Rammstein: “EUROPE STADIUM TOUR 2023” (Germany)
07.06.2023 Munich – Olympic Stadium (sold out)
08.06.2023 Munich – Olympic Stadium (sold out)
06/10/2023 Munich – Olympic Stadium | Additional show (sold out)
06/11/2023 Munich – Olympic Stadium | Additional show (sold out)
07/15/2023 Berlin – Olympic Stadium (sold out)
07/16/2023 Berlin – Olympic Stadium (sold out)
07/18/2023 Berlin – Olympic Stadium | Additional show (sold out)