Data, retail tools, automation of logistics processes, decision support: These are the main areas in which Hermès uses artificial intelligence. The French luxury brand was asked by a shareholder in the run -up to the general meeting on Wednesday in the French capital to his relationship to artificial intelligence and future developments.
“Artificial intelligence (AI) changes many industries and professions and brings significant changes in the way companies act and with their stakeholders: Inside, employees: Interior and supplier: Interior and supplier: interacting. Artificial intelligence is integrated through our partners: If necessary, the group is open and pay attention to changes and everything that can help protect our unique model and To support, and at the same time relieve the operational staff of difficult and repeating tasks, ”emphasized the company.
Hermès: “Our craftsmen: inside will continue to work and express our Savoir faire by hand”
The first applications include the improvement of IT and technical services- automation, documentation, development support-, the data with the use of business intelligence for decision support, reporting and document research. And further: retail tools such as the support of the customer service center and the support in logistics processes; The optimization of the supply chain, which enables the automation of some logistics processes and decision support.
“The group will continue to continue its craftsmanship and our craftsmen: our Savoir-Faire will continue to express them by hand. Artificial intelligence can improve and facilitate access to continuous further training in order to meet the needs of our craftsmen: The creation in the hands of our designers: Interior and artists: Inside and a perspective on the group, our specialist knowledge and our specialist knowledge will also Offer modernity, ”emphasized the fashion house.
Committee on the Control of Artificial Intelligence
“As far as the social and ethical consequences of the AI is concerned, we have recognized the need to train our employees: to help them, to understand and use the AI. In order to monitor these technological developments and at the same time to remain true to the values of the company, a governance structure with a governance committee for artificial intelligence will be set up in 2025. Creating comprehensive list of projects and initiatives to identify the potential interactions between them in relation to AI and to correct any distortions; Measure and roles and responsibilities to approve ”.
This article was used with digital tools translated.
Fashionunited uses artificial intelligence to accelerate the translation of articles and improve the end result. They help us make the international reporting of fashionunited a German -speaking readership quickly and comprehensively accessible. Articles that have been translated using AI-based tools are read and carefully edited by our editor: Correcting inside before they are published. If you have any questions or comments, please contact me by email to [email protected]