Who doesn’t order online these days? With just a few clicks the shopping cart is full and web shops promise ‘ordered before 8 p.m., delivered tomorrow.’ Yet things often go wrong. According to the Consumers’ Association, 35 percent of Dutch people had delivery problems in the past six months. Amazon is tackling the complaints with thousands of additional parcel boxes.
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Delivery of parcels drama: ‘I often receive a message that I am not at home, while I am just sitting in the living room’
Bytaketonews
Oct 29, 2025