Dazn: no forms, reimbursement for inefficiencies will be automatic

Understanding reached in the meeting attended by the Undersecretary for Sport Vezzali, Lega Serie A, Mise and AgCom: the compensation will arrive within 15 days and will be equal to 50% of the season ticket

No form but automatic reimbursement for users who had problems with Dazn on the first day of the championship. This is the agreement reached by the Undersecretary for Sport Valentina Vezzali with the OTT platform during today’s technical table with the Ministry of Economic Development, AgCom and the Lega Serie A with the president Lorenzo Casini.

The refund

The compensation will reach the user within the next 15 days and will be equal to double the amount foreseen by AgCom and therefore to 50% of the monthly value of the subscription: between 10 and 20 euros, depending on the monthly fee.

Satisfaction

“I sincerely thank all the participants for the concrete and constructive spirit that characterized today’s meeting, which had as its objective to dampen the controversy and above all to protect the users and the entire football system – said Vezzali -. my satisfaction for the effort made by all the components who, each for their competence, worked in search of shared and decisive solutions “.

Problem solved

Dazn, present with its leaders Franco Bernabè and Stefano Azzi, guaranteed the government that the technological problem of last Saturday and Sunday has been solved, so there is no risk of a repetition of the difficulties of viewing the meetings.

The League keeps watch

President Casini also confirmed this: “I thank Undersecretary Vezzali for having convened this meeting, during which Dazn provided the widest reassurance regarding the quality of the service. The direct reimbursement of two days is also good. Now we expect a service. always better and ever more attentive to our public. Serie A will always monitor this and remain ready to intervene by any means to protect our league. “

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