Calling with your provider can save tens of euros: ‘People linger and the sector uses there’

The Dutch consumer often pays too much for his internet or mobile subscription. Not because the rates are extremely high, but because almost no one takes the trouble to switch. “Calling your provider often saves dozens of euros,” says Ed Achterberg, director of market research agency Telecompaper. “People get stuck and the sector makes use of it.”

ttn-2