Feedback often consists of more than just the words that are pronounced. Small gestures, looks or even silence can reveal a lot about the real thoughts and feelings. Anyone who manages to understand these subtle signals lay the foundation for better cooperation and strengthen their position in the job.
Why hidden feedback is so important
Many conversations are only about what is said. But facial expressions and body language are often more honest than words. Managers particularly benefit if they learn to recognize these unspeaked messages. Such skills help to discover problems early before they grow up.
What body language reveals
If someone frowns or crosses their arms, it often does not fit a “everything” out of their mouths. According to the manager magazine, such small signs often indicate uncertainty or doubt. Likewise, the way, as is spoken, hesitantly, quickly or with breaks, often reveals more than the content itself. Also how close or far someone sits or whether he avoids eye contact can say a lot.
These patterns often occur
According to the findings of the Harvard Business Review, certain behaviors appear again and again when people hold back something. Those who suddenly ask many detailed questions are often unsure or skeptical. An unexpectedly strong commitment can also hide doubts. And if someone withdraws or becomes more quiet, the usually malaise or disinterest signals.
How to discover hidden messages
It helps not simply go over such signals. The “ASK-APPROCH” method of the author Jeff Wetzler recommends carefully asking if you notice that someone is hesitating. A sentence like “I notice that they seem unsafe – what do they mean?” Can open doors. The mirror of statements, i.e. summarizing and repeating, also creates clarity. Regular conversations or feedback rounds also give room to get such feedback open.
Your own body language in view
If you sit upright, openly gestured and keep eye contact, automatically seem more trustworthy. According to Business Insider, a pleasant conversation climate also promotes a pleasant behavior, such as nodding or easy prevent. And if you consciously use the tone and speaking pace, you can easily access your counterpart.
Beware of interpretation
Not every body language means the same – here culture and personal peculiarities play a major role. False conclusions can quickly lead to misunderstandings or tensions. Therefore, Business-Wissen.de warns that inquiries should always be made with sensitivity and respect in order not to cause defense reactions.
Editor finance.net