Ann (65) is seriously injured on the escalator at Lille Airport, but she does not intervene: “We are not responsible on the tarmac”

Ann Albrecht (65) from Ostend thought she would return home via Lille airport after a holiday in Alicante. Until a passenger fell on top of her knee on the escalator. Torn ligaments, not being able to walk for weeks and 700 euros in medical costs. But who should pay for it? The airport points to baggage handler Aviapartner, who points to the fallen passenger. And it is missing. “In the meantime, I am dealing with the pain and the bills,” Ann tells HLN consumer expert Safia Yachou.

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