Chierde sorry It is not always easy. But when with their own words, their gestures or actions are injured, others are important that the apologies are authentic. Here you are eight ways to repair and reconquer trust.
1. Accept your responsibility
It is important to recognize the error without justifying and climbing the mirrors
2. Be authentic and sincere
It is essential that the other person perceives authenticity and sincerity
3. Go beyond the words
It is essential to accompany schools with concrete gestures, as practical solutions
4. Do not minimize the pain of others
Avoid phrases like “is not so serious”. Emotions must be respected
5. Prepare to listen calmly
Giving space to the other person to express what he feels is a sign of respect
6. Adapt their approach to those in front of you
Synchronizing on the other personality to choose the best way to apologize
7. Knowing that non -verbal language also matters
The tone of voice and posture are important. The gaze is a reflection of the intentions
8. Give yourself time to heal
Learn to forgive themselves for the mistakes made
With the advice of the psychotherapist Elisa Stefanati
I woman © RESERVED REPRODUCTION