The Hamburg online retailer Otto releases around 480 call center employees: inside. The company announced this today on request.
Otto mentions the stricter competition as reasons, the persistently weak economy in Germany and the changed contact of the customers: inside. The telephone contact loses importance. The structures in customer service are no longer economically viable. The ‘Hamburger Abendblatt’ first reported.
Otto plans to close the 13 locations of the customer on August 31. The company therefore hires the locations Alzenau, Bad Salzuflen, Bochum, Niederzier, Kassel, Leipzig, Stuttgart, Nuremberg. The customer: Interior service remains in Magdeburg, Neubrandenburg, Hamburg, Dresden and Erfurt with around 700 employees: In the inside. There are also external partners: inside.
Otto announced that the employees concerned: to offer severance payments or a change to a transfer company. Such a company takes over employees: on the inside, qualifies them and in the best case brings them back on the job market. The so -called transfer short -time worker benefit Otto.