If you are looking for a new smartphone, you will be happy about inexpensive offers. Recently, there are more and more of these online for Samsung devices, including the current models in the Galaxy series. But be careful, in the end you buy yourself more problems than usable technology!
A Samsung Galaxy is a Samsung Galaxy? Not necessarily. The case is somewhat different if it is e.g. B. the model S23 Ultra is a device imported from abroad. You can sometimes find them online at a reduced price, and there are currently numerous such offers again. Sounds good at first – after all, it is a high-end series of devices for which the prices officially start at 949 euros. But despite an alleged saving of money, buyers could be annoyed afterwards. Such smartphones can cause some problems when used.
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Samsung Galaxy: imported models often cause problems
A Samsung Galaxy S23 Ultra imported from abroad may look like one that could also be in the store here. However, the devices are not always intended for use in Germany. If not, various services may not be usable. The news magazine “Tel tariff“. The editors had bought a cheap device online, which – as it turned out – was intended for the Hungarian market. It could be switched on and basically operated, but certain applications were on strike. For example, the services “Samsung Wallet” and “Samsung Pay” could not be opened – two very important applications for most Samsung smartphone users.
Purchase from Amazon website
On unnamed sites, customers might be more likely to expect problems. It is all the more unfortunate that the devices offered by well-known dealers can simply be made for another country. In the case reported by “Teltarif”, the purchase was made via the Amazon website. At no point was it apparent that the Samsung smartphone was not suitable for use in Germany. “Here there was only the indication that it was a device that was activated for all networks,” says the article.
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What disappointed buyers can do
Customers cannot see from the packaging or the device itself whether it is imported. In case of doubt, you only notice it late when the smartphone causes the problems described, as in the case of the Samsung Galaxy. The “Teltarif” editors had tried everything (unsuccessfully) on a technical level to fix the error – reinstalled the stuck apps, reset the smartphone to factory settings, etc. Dissatisfied buyers have no choice but to contact the customer Contact support and try to exchange the device. Whether the new model then meets the requirements for Germany is not said.