EXCLUSIVE. Boss of the country’s largest bank hits back after criticism about phishing: “Always pay victims back? As if Volkswagen pays if you drive into a wall”

“I received two emails yesterday, from Crelan, so to speak. And I don’t even have an account there.” The CEO of the largest bank in the country and chairman of the banking umbrella organization Febelfin also receives phishing messages. Michael Anseeuw (53) does not accept the criticism that banks do too little to stop scammers. “If the customer opens the door by providing codes, no system can stop that.” This is what the bosses of the banks think about the phishing plague and you will not agree with everything.

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