He also emphasizes the importance of communication with customers. “If this is not adhered to, we will have a major problem. In Ostend you must be able to explain in your own language where you want to go.”
The local taxi association has responded positively to the inspections and has been asking for some time that all drivers meet the same conditions. “We also want everything to run smoothly,” says Barbara Goderies. “We want everyone to have all their documents, driver’s passes, insurance and vehicle inspections in order, and especially the language.”
