What type of professionals do you work with?
I work with managers and middle managers of private companies (SMEs and multinationals). They are well-positioned profiles and references, but they arrive exhausted from insisting on situations with collaborators who do not reach the level that the role demands. Despite having tried different ways of managing it, they fail to generate the result they expect.
What is the most common problem you see in these cases?
When we started working I heard the phrase a lot: “I hadn’t seen it that way.” And that’s the point. The manager analyzes the situation from a thinking biased by the dynamics he has been experiencing and frustration. From there he tries to solve, but it is not an objective view. Therefore, even if you apply different actions, the problem does not resolve.
What are managers not seeing in these situations?
There are patterns that repeat. As soon as the manager identifies one, he already changes the way he is looking at the problem.
One of the most common is SUPPOSING: “he is supposed to know by now”, “he should have realized”. This habit leaves you in a comfortable but unproductive place: you do not think about how to solve, you only mark what is missing and construct a judgment that conditions the entire management.
The problem is that the assumption closes off possibilities. It doesn’t force you to think.
When that assumption is corrected, the logic changes. Instead of expecting the collaborator to do what they “should”, the focus shifts to how I set up the context so that the result is the same.
There are realities that managers do not like, find it difficult to accept and want to control. Accepting it is not settling, it is stopping fighting with what is already happening and focusing on designing actions that you can manage to achieve the result.
How do you work on these issues with managers?
Through a four-week personalized mentoring program, focused on real situations that the manager needs to unblock. Each meeting is one on one, with a focus on adjusting how you are analyzing the problem and defining concrete actions to unblock it.
What changes when you finish the program?
The first thing that appears is relief. They reduce wear and tear, gain order and clarity.
They use a different logic to analyze and resolve situations, which they then apply in different contexts. And that translates into better results and a more solid positioning within the company.
Jimena Gallastegui
Strategic leadership mentor
Leadership and team management specialist
[email protected]
Instagram: @jimenagallastegui
References: www.linkedin.com/in/jimena-gallastegui
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