Confusion, chilling screams, the realization that something terrible has really happened. The Swiss emergency number 144 received 171 calls in one and a half hours about the devastating fire in the bar Le Constellation in Crans-Montana. The French channel ‘BFMTV’ was able to listen to the recordings of those calls almost a month after the New Year’s drama and tells the story of one great horror. “I think I’m burned. I think my friends are dead. Ma’am, please send ambulances.”
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