The sandwich method is one of the most popular when it comes to feedback strategies in a professional environment. However, one expert questions the effectiveness of the method and recommends an alternative approach that could potentially contribute to a more effective work environment.
Feedback is essential for development
In the world of work, feedback is an essential component that helps improve performance and strengthen the working environment, as the personnel service provider randstad reports in an online article. It therefore promotes communication between colleagues and superiors and helps to emphasize strengths and address weaknesses, and supports personal and professional development.
Sandwich method combines praise and criticism
The so-called “sandwich” feedback method is a frequently used technique in which constructive criticism is hidden between positive comments. The idea behind this is to make negative feedback seem less harsh by sandwiching it between positive statements, as FOCUS reports.
The advantages of the sandwich approach lie in the possibility of conveying negative feedback more gently, as it goes on to say. The method creates a positive framework by combining praise and constructive criticism. According to FOCUS, this should make it easier for the recipient to accept negative criticism.
Nevertheless, there are also disadvantages to this method. The structure of the feedback often leads to the actual criticism being watered down or not communicated clearly enough, as t3n reports. This could therefore lead to misunderstandings or a lack of concrete improvement points.
More effective feedback through an alternative approach
As a better alternative, psychologist Adam Grant recommends starting a feedback conversation with the following sentence, according to CNBC: “I’m giving you this feedback because I have very high expectations and I know you can meet them.”
According to the expert, the advantage of this alternative is that it can be surprisingly easy to accept even hard truths when they come from someone who believes in potential and is interested in success. This creates an atmosphere of trust and support that helps feedback be more constructive and better received.
Editorial team finanzen.net
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