Communication as a relational process, not only informative.
When we talk about communication, it is not just about transmitting a message. It is no longer possible to hold the scheme we learned when we were guys: emitter, receiver, channel and message. Communication is a complex act. The real objective is to create a common understanding, build a bond. This means that both who speaks and who listens are an active part of this process. If you are only sending information without worrying about how the other person receives it, you may not be achieving the effective communication you are looking for.
Self -assessment: Are you alone transmitting data or are you looking to generate a shared understanding? Pay attention to the reactions of the other and adjust your message if necessary.
The importance of the context.
Communication never occurs in a vacuum. The context in which you find yourself, the organizational culture and the emotional state of the people, to name just some aspects, influence in a decisive way in how your message is received. What works at a meeting may not be adequate in an informal conversation or a negotiation. Wying fine, which worked at this week’s meeting, it may not work at the next week. Developing empathy is important to understand the context and achieve greater effectiveness in communication.
Self -assessment: Are you aware of the different contexts when you communicate? Think if you are adjusting your style to the circumstances and if you consider what others can be living emotionally.
Active listening as an essential ability.
One of the most important keys to effective communication is to really listen, not only wait for your turn to speak. If as long as the other speaks, you are elaborating your counter -argument or reviewing in your mind what it has to say below, you are missing essential information that you can consider to adapt your message and manage to be more effective. Listening actively implies being present, without distractions, and showing genuine interest for what the other is saying. This improves the relationship, generates connection and allows you to adapt your message more effectively. Attentive and active listening can lead you to ask relevant questions to achieve a better understanding of what the other says and a better reception of your message. Remember that communication is a dynamic act.
Self -assessment: Are you really listening when others speak? Evaluate whether you concentrate completely on what they say without interrupting or thinking about your answer while the other speaks.
Emotional regulation as the basis of good communication.
Emotions can hinder or enhance our communication skills. If you are stressed or annoying, your words are likely not to reflect what you really want or need to convey. Knowing how to recognize and regulate your emotions before and during a conversation is essential not to communicate reactively or get carried away by what you feel at the time.
Self -assessment: How do you handle your emotions before and during an important conversation? If you feel altered, do you take a moment to calm down or let it influence what you say?
Communicational adaptability
Not all people or all situations require the same type of communication. Talking clearly and precision is important, but it is also essential to adjust your communication style according to the context and the person you are communicating with. The way you express yourself with a nearby colleague will not be the same as you use in a presentation in front of your team or in a meeting with your boss. If you think about it, in everyday life, you probably do not speak the same with a distant relative as with your neighbor or with your child. Being flexible will allow you to adapt and adjust on the march.
Self -assessment: Do you know how to adjust your way of communicating depending on who you are talking to and the context? Reflect on your tone and style, are they appropriate to the situation?
Communicating effectively is not something you can achieve overnight, but with intention and practice, it becomes a skill that transforms your work experience and strengthens your professional relationships. Work to be aware of your communicational style, to be able to adapt it to situations and people; Practice your attentive and active listening; I acquired emotional regulation tools and you will generate a much greater and more positive impact on your job interactions.
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By CEDOC
