Fouten in de factuur, moeilijk opzegbare subscriptions to internet dat uren of dagen uitvalt: de ontevredenheid over telecomoperators blijft groot. The blijkt uit the new year version of the ombuds service for telecommunicatie, the HLN consumer expert Safia Yachou in primeur konkijken. Last year ontving the service 15,087 dossiers. Above Orange, there is a lot of water within: the amount is at least 33%. “Speeches are now afgebroken and I have to be dead and half our guards are not there,” says former Orange member Kristof De Bakker. Orange reacts ok here.
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